Contact us
Write to hello@pickding.com. Pick a topic below and your email app opens with the subject filled in.
Choose a topic
For cafe and restaurant owners who want to try PickDing for 14 days.
Ask how a feature works before you start.
For venues that use PickDing and need help. Guests with a question about an order or a payment should first ask the venue staff.
For partners, writers and journalists.
What to include in your message
- For a free trial: the venue name, the city, the number of branches and tables, and the easiest way to reach you.
- For a product question: what you want to do and which part of PickDing it is about.
- For support: the venue and branch name, what happened, when it happened, and a screenshot if you have one. Never send passwords, authenticator codes or card details by email.
- For partnerships and press: who you are, your organization, and what you have in mind.
What happens next
A person on our team reads every message and replies by email. Complex questions can take a little longer, and we may ask you for more details.
Before you write, you may find the answer in the FAQ. To learn what we do with your email, read the Privacy Policy.