Everything a table needs, from the first scan to the receipt.
PickDing connects the guest's phone, the kitchen, the cashier and the venue admin. The guest orders and pays from the table. The kitchen sees what to make. The cashier sees what is paid. The owner sets the menu, the prices and the rules for every branch. Here is what each part does.
Ordering at the table
- QR code on every table. Each table has its own QR code, so every order arrives with the right table number.
- No app and no account. The menu opens in the phone browser at pickding.app. Guests do not install anything or sign up.
- Clear menu. Guests browse by category, open an item, and add it to the order.
- Orders with the table number. The table number comes from the QR code, so guests never type it.
- Call-waiter button. Guests ask for a waiter from the phone, without waving across the room.
Payments and bills
- Pay at the table. Guests pay from their phone when they are ready.
- Ways to pay. Guests pay with Apple Pay, credit and debit cards, InstaPay or digital wallets, or pay in cash at the cashier.
- Split the bill. Guests at one table share the bill, and each pays a part from their own phone.
- Clear bill status. The guest and the cashier see what is paid and what is left.
- Licensed payment providers. Payments from the phone are processed by licensed payment providers. Card details never reach PickDing servers or venue staff.
Kitchen and cashier
- Kitchen screen. New orders show on the kitchen screen with the table and the items.
- Cashier screen. The cashier sees every table, its orders and its bill in one place.
- Floor map. Tables appear on a map of your venue, so staff find them fast.
- Staff apps for iPhone and iPad. The kitchen screen and the cashier screen run as staff apps on iPhone and iPad.
Menu and prices
- One place to edit. Manage categories, items and prices in the venue admin.
- Changes reach the tables. When you update the menu, guests see the updated menu.
- Availability. Mark an item as not available, so guests cannot order it.
- Two languages. Write each item in Arabic and in English.
Branches and staff
- Many branches, one account. Run several branches under one PickDing account.
- Tables per branch. Each branch has its own tables, QR codes and floor map.
- Staff roles. Give each person a role. Each role sees and does only what its job needs.
- Settings per venue. Set how your venue works in one settings area.
Security and sign-in
- Passkeys. Staff sign in with a passkey: the phone's or computer's face, fingerprint or screen lock. It is fast and hard to fake.
- Authenticator codes. Staff can also sign in with a code from an authenticator app on their phone.
- Role-based access. Each staff member reaches only the screens their role allows.
- Card data stays with the provider. PickDing never sees or stores card details.
Receipts and refunds
- Receipt by link. After payment, the guest opens the receipt from a link.
- Receipt by email. The guest can ask for the receipt by email.
- Refunds when something goes wrong. If an item cannot be served, the venue can refund the guest at once or within a set time.
- Refunds through the provider. A refund of a phone payment goes back to the guest through the payment provider that took the payment. The venue refunds cash payments itself.
Languages
- Arabic and English menus. Guests choose the language of the menu.
- Right-to-left done right. Arabic screens read from right to left, with Arabic text that is easy to read.
- Every item in both languages. The venue writes item names and descriptions in Arabic and in English, so each guest reads the menu clearly.
See it working in your venue.
Start with a 14-day free trial and use every feature on this page with your own menu, tables and staff. After the trial, PickDing is a monthly subscription for each branch: see the Pricing page. Read the answers to common questions in the FAQ, or write to us from the Contact page.